Passport office ripping us off

Columnists
CAN someone at the passport office explain why losing a passport means that one has to pay an exorbitant penalty fee of $400 in addition to the excessive fee of $140?

CAN someone at the passport office explain why losing a passport means that one has to pay an exorbitant penalty fee of $400 in addition to the excessive fee of $140?

Who comes up with these amounts which the ordinary person cannot afford?

Ripped off,Harare.