Top Menu

Discord hindering service

The Harare Residents’ Trust is greatly disturbed by the high level of administrative and political discord that is being exhibited by city fathers and administrators at Town House.

Service delivery should be viewed as three-tier, involving central government, local government and the residents.

The citizens, who pay for the services rendered by the local authorities, are unfortunately being deliberately marginalised by the authorities, yet they sustain the extravagant lifestyles of senior council management and the councillors. It is from the pockets of the electorate that the council is able to function properly.

There are a myriad of service delivery challenges that residents as the ultimate beneficiaries of services by local authorities are facing, yet the authorities are insincere and lack genuine commitment to address them.

The role of the Local Government minister is to provide policy direction and ensuring that local authorities are timeously responding to the concerns of stakeholders in line with the Urban Councils’ Act (Chapter 29:15). This role is significant in that it provides for checks and balances in the operations of local authorities, who are liable to exploit consumers at the slightest opportunity. The central level is charged with policy direction in pursuance of an effective service delivery system.

The relationship between the central and local governments and the consumers contributes immensely to the quality of service provision in Harare and other local authorities today.

Inconsistent policy thrusts at all levels, devoid of institutional and a policy frameworks, create gaps that are usually exploited by political opportunists within the structures of government for personal benefit instead of advancing community development.

Residents’ demands are clear; they want adequate and clean water supplies, consistent refuse removal, proper road maintenance and upgrading, effective representation, unhindered access to public health and sanitary facilities, cancellation of their huge debts accrued between February 2009 to December 2010, removal of interest charges on the multi-currency bills, and to be involved in the governance of their city.

Charles Mazorodze  

3 Responses to Discord hindering service

  1. best place to get dresses January 29, 2013 at 11:47 am #

    Hello! I just would like to give a huge thumbs up for the good info you will have here on this post. I will probably be coming again to your weblog for extra soon.

  2. Nike Air Max 90 Black January 30, 2013 at 7:25 am #

    hello,my friend,how are you

  3. women s casual dresses January 30, 2013 at 9:27 am #

    Excellent read, I just passed this onto a friend who was doing a little research on that. And he actually bought me lunch as I found it for him smile Therefore let me rephrase that: Thank you for lunch!

AMH logo

© 2020 The Zimind. All Rights reserved.

DMMA logo